Therapeutic Communication With Patients In The Emergency Room Hospital

Authors

  • Nurul Mawaddah Sekolah Tinggi Ilmu Kesehatan Majapahit, Mojokerto, Indonesia
  • Wahyu Handrianto Sekolah Tinggi Ilmu Kesehatan Majapahit, Mojokerto, Indonesia

DOI:

https://doi.org/10.58545/jkmi.v2i1.43

Abstract

Emergency care causes patients fear and anxiety in the face of treatment, so it requires the nurse's therapeutic communication to manage anxiety. This study aims to determine the effectiveness of therapeutic communication in emergency patients who experience anxiety. The research design uses a pre-experimental research design with a one-group pre-test post-test design approach, and a total of 32 respondents with a simple random sampling technique. The results showed that all respondents experienced a decrease in anxiety after therapeutic communication. Therapeutic communication techniques often used are listening, giving open-ended questions, repeating, indicating acceptance, and providing information. Therapeutic communication with patients experiencing emergency conditions is necessary to provide the support patients need. Nurses' understanding of therapeutic communication techniques according to the patient's condition can improve the achievement of nursing care goals and increase the satisfaction of professional nursing services.

Keywords:

communication, therapeutic , anxiety, emergency

Downloads

Download data is not yet available.

References

Amiman, S. P., Katuuk, M., & Malara, R. (2019). Gambaran tingkat kecemasan pasien di instalasi gawat darurat. E-Journal Keperawatan , 7(2), 1. https://doi.org/DOI: https://doi.org/10.35790/jkp.v7i2.24472

Anjaswarni, T. (2016). Komunikasi dalam keperawatan. Kementerian Kesehatan Republik Indonesia, Pusdik SDM Kesehatan, Badan pengembangan dan pemberdayaan sumber daya manusia kesehatan. https://www.studocu.com/id/document/universitas-semarang/k3-keselamatan-dan-kesehatan-kerja/komunikasi-dalam-keperawatan-komprehensif/24384547

Chrisnawati, G., & Aldino, T. (2019). Aplikasi pengukuran tingkat kecemasan berdasarkan skala hars berbasis android. Jurnal Teknik Komputer, V(2), 277–282. https://doi.org/10.31294/jtk.v4i2

Hayaturrahmi, H., & Halimuddin, H. (2018). Faktor-faktor yang mempengaruhi tingkat kecemasan keluarga pasien di instalasi gawat darurat. JIM FKEP, III(3), 231–240.

Joint Commission International. (2017). Joint commission international accreditation standards for hospitals: including standards for academic medical center hospitals. https://www.jointcommissioninternational.org/-/media/jci/jci-documents/accreditation/hospital-and-amc/learn/jci_standards_only_6th_ed_hospital.pdf?db=web&hash=E2D36799998C7EE27C59CFF3131EE0A7&hash=E2D36799998C7EE27C59CFF3131EE0A7

Kasana, N., Mencapai, P., & Keperawatan, S. (2014). HUBUNGAN ANTARA KOMUNIKASI TERAPEUTIK DENGAN TINGKAT KECEMASAN PADA PASIEN PRE OPERASI SECTIO CAESAREA DI RUANG PONEK RSUD KARANGANYAR SKRIPSI. https://digilib.ukh.ac.id/files/disk1/13/01-gdl-nurkasanas-617-1-s10030n-a.pdf

Kemenkes RI. (2019). Laporan riskesdas jawa timur 2018. https://drive.google.com/file/d/1MDq_-khDmZYBFWXc_o4ddfwb6Uu5Qth-/view

Mawaddah, N., Mujiadi, mujiadi, & Rahmi, S. (2020). Penerapan model komunikasi terapeutik peplau pada pasien penyakit fisik dengan ansietas. Indonesian Journal for Health Sciences, 4(1), 16–24. https://doi.org/https://doi.org/10.24269/ijhs.v4i1.2341

Menteri Kesehatan Republik Indonesia. (2018). Peraturan menteri kesehatan republik indonesia nomor 47 tahun 2018 tentang pelayanan kegawatdaruratan. https://persi.or.id/wp-content/uploads/2020/11/pmk472018.pdf

PPNI. (2016). Standar diagnosis keperawatan indonesia (1st ed.). DPP PPNI.

Rahayu, S. A. K., & Wiryosutomo, H. W. (2021). Studi kepustakaan efektifitas teknik relaksasi guna mengurangi kecemasan pada usia dewasa awal di masa pandemi covid-19. Jurnal BK UNESA, 12(2), 10–21. https://jurnalmahasiswa.unesa.ac.id/index.php/jurnal-bk-unesa/article/view/36430

Sudarta, I. W., Sagala, A. J., Kristiana, D. D., Hartanti, D., Lero, E. E., Pradnya, E. R., & Permatasari, I. S. (2021). Gambaran kecemasan keluarga penunggu pasien di unit gawat darurat rumah sakit panti rini yogyakarta bulan juni tahun 2020. Jurnal Kesehatan, 8(2), 72–81. https://jurnal.stikesbethesda.ac.id/index.php/jurnalkesehatan/article/view/184

Tamsuri, A. (2016). Komunikasi Dalam Keperawatan. Jakarta : EGC

Downloads

Published

01-02-2023

How to Cite

Mawaddah, N., & Handrianto, W. (2023). Therapeutic Communication With Patients In The Emergency Room Hospital. Jurnal Kegawatdaruratan Medis Indonesia, 2(1), 1–12. https://doi.org/10.58545/jkmi.v2i1.43

Issue

Section

Articles