Fatimah, Neneng Efa, Azhar Affandi, and Horas Djulius. 2025. “Strengthening Service Quality–Based Work Culture to Improve Patient Satisfaction: A Case Study at Sayang Regional General Hospital, Cianjur Regency”. Jurnal Kesehatan Komunitas Indonesia 5 (3). Jombang, Indonesia:359-72. https://doi.org/10.58545/jkki.v5i3.608.