FATIMAH, N. E.; AFFANDI, A.; DJULIUS, H. Strengthening Service Quality–Based Work Culture to Improve Patient Satisfaction: A Case Study at Sayang Regional General Hospital, Cianjur Regency. Jurnal Kesehatan Komunitas Indonesia, Jombang, Indonesia, v. 5, n. 3, p. 359–372, 2025. DOI: 10.58545/jkki.v5i3.608. Disponível em: https://ebsina.or.id/journals/index.php/jkki/article/view/608. Acesso em: 21 jan. 2026.